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I. Gaming mindsets

Let’s think about each experience , volunteer journey we go as a game , lets go gaming!

No.1   Set a new character

After we decide to travel or go to a new place where we basically know no one.

We set our own new image, which can be completely different if you choose it to be. And you learn to  embrace it, you start teaming up/competing with your role.

No.2   Define the Elixir after each experience we level up your profile, each time a more complete nice looking cv. With it you enter a higher level game with full blood

Many of our games follow what’s known as the 12 stages of the Hero’s Journey. It starts with a call to adventure and ends with the successful return of the elixir. 

As soon as that sweet moment comes, we’re already onto the next one. It’s not about the end goal, but the journey that gets us there. Defining what the elixir is for each game is paramount in gaining and sustaining motivation toward your destination.

No.3    Set your own rules, play it your waymembership level up

In the beginning, we enter, play with preset rules and limitations. But after your experiences, your profile leveling up in our platform, you will see the limitations disappear, and at the end you are free to jump out of this pond of water that made of rules, and choose wherever you wanna go be a rule player.

No.4    Do Missions

Every time you step into a new volunteer experience , you start a new mission, you think about how you can help and give what you have, and but in the end we look back this mission , teaming up, having communications , getting educated, having fun. We might get more than we give.

No.5     Instant Attainment – The constantly immediate feedback keep you going full speed.

In real life, it’s difficult to get and stay in a state of flow when feedback or acknowledgement is often delayed hours.  But within our experience, you can get immediately what people think about your work.

Using  this gaming mindset build up your experience. You find yourself looking at 
The heroic journeys, the exhilarating battles, the satisfying rewards, and the triumphant victories.


II. Educational & Growth Mindset

No.1   Life is not a fixed box.

People in fixed mindset believe their basic qualities, like their intelligence or talent, are simply fixed traits. They spend their time documenting their intelligence or talent instead of developing them. 

No.2   We discover new things and break limits.

In a growth mindset, people believe that their most basic abilities can be developed through dedication and hard work—brains and talent are just the starting point. This view creates a love of learning and a resilience that is essential for great accomplishment.

Through meeting new places new people, new challenge,
We develop our abilities, as well as trying to break through our limits by doing sth new.


III. Connecting mindset

We reaching out to the world through connections and also for more connections.

It’s one of the most important thing to build up a community that more people want to join in.

When we have developed connections

1.Sharing positive emotions. 

It creates a sense that we’re both working toward the same goal, which is to bring understanding and comfort to the one in pain.

2.A mutual motive to promote the other’s well being. (personally & business way)

3.Perception of safety       

Related :

  • Globalization: a process of connection between the people, companies and governments from different countries. Mass worldwide information exploding.
  • Personalization: a deep connection with both data and community in an era where customers value tailored experience.

屏幕快照 2017-11-19 下午2.38.46



 

 



 

trendslan personaTrenslab Persona ID



PERSONA EMPATHY MINDMAP

WHAT IS THE PERSONA LISTENING TO?

  1. FOLK, ROCK, INDIE, MUSIC ENTHUASTIC
  2. SOCIAL MEDIA, INFLUENCERS, INSTAGRAMMERS
  3. EARLY ADOPTERS, TRENDSETTERS

 

WHAT IS THE PERSONA THINKING ABOUT?

  1. ENTERTAINMENT EVENTS
  2. KNOW OTHER CULTURES
  3. MEET PEOPLE WITH SAME INTERESTS
  4. MONEY SAVING
  5. BUILDING PROFILE
  6. INTEREST IN THE BACKSTAGE EXPERIENCE

 

WHAT IS THE PERSONA TALKING  ABOUT?

  1. TRAVELLING
  2. SOCIETY
  3. SOCIAL CHANGE
  4. PHOTOGRAPHY
  5. MEETING PEOPLE

 

WHAT IS THE PERSONA FEELING?

  1. WANTS TO FEEL PART OF COMMUNITY
  2. WANTS TO BE FREE
  3. FEEL BRAVE
  4. FEEL UNIQUE

 

WHAT ARE THE PERSONA’S VALUES?

  1. OPEN-MINDED
  2. FREEDOM
  3. KNOWLEDGE
  4. COLLABORATIVE
  5. CREATING BONDS
  6. DIVERSITY
  7. EXCHANGE
  8. EMPATHY

 

WHAT IS THE PERSONA STRUGGLING WITH?

  1. MONEY
  2. ACCOMMODATION
  3. CULTURAL SHOCK
  4. LONEINESS
  5. LOST IN THE LIFE PATH

 

WHAT IS THE PERSONA BUILDING?

  1. A WORLD WHERE HE/SHE BELIEVES
  2. LIFE MEANING /PURPOSE
  3. VOLUNTEER /  WORK EXPERIENCE
  4. NETWORKING
  5. TEAMWORK
  6. SOCIAL SKILLS

1 min points

Aim : Combine volunteer & short time travel together

  • Volunteer can help & participate in Local events, Including Music, Sports, International / national festival, local support groups
  • Choose to get in the volunteer industry, cause more educated we get, more we try to make good impacts to the communities
  • And travel has been a long time attractive sensation to me, just the problem of the time or money or both.
  • With the experience we provide, you are not only travelling alone but also put trust, depend on your team members.
  • Get your own experience, And also appreciated by the Locals

When you are traveling as a foreigner, who said you can’t also be a part of local team?

 



 

My CX – Volunteer Journey Mapping Process



 

CX journey mapping process

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Customer Empathy Map



customer Empathy Map



 

Customer Journey Blueprint



physical evidenceuser actionsfront stagebackstagesupport



 

屏幕快照 2017-10-29 上午9.46.44Lee’s Profile


Name : Mark Lee

Age : 20  

From : Xiamen, South China

Education : In Uni 2-nd year

Habits : Sports Music Writing

Good at : badminton & making conversations

Goals: organizable & popular

 

Some Lee’s moments today


Morning Woke up, staring at his closet for some time:

—“hey do you know nice clothes shop nice y cheap?”  to his roommate

—“ahhh, maybe there is one on…”


Getting out of the uni gym, looking concerned

—“If I join the student board ,maybe I can prompt to hold a badminton competition here. ” thought by himself.


Walking towards his apartment, saw the girl who is from north china  in his class:

—“hey, I can help you carry the bag. Looks really heavy”

—“oh thanks”

Laying in bed before sleeping:

—“if only I can speak better Mandarin, I could talk more with her ”



 

 

https://www.wenjuan.in/s/ayYVNb/


2-nd Edition survey I made just came out!

For volunteers and who wants to be volunteers.

Please feel free to check it out & answer the questions.

If you have advice on any of the questions, don’t hesitate, leave a comment below.

 

2017/10/21
To MISS. J
Barcelona,
08029

Dear Jing,

Its October 21st, and today you just decided to start write yourself  letters, in case you got lost in your way and forget the thing you’ve always love and cherish.

I know there has been some tough time for you Jing. But you cannot let it drag you down. Remember? What daddy always say to you? You were born in the year of Phoenix, you are meant to have all the freedom to go wherever and do whatever you love, but first you have to always keep going and raise up from the ashes.

And look at the amazing people you met, your relationships you have with them. You are already super lucky. And you know they always would like to see that fearless crazy Jing.

So keep going and cherish what you already have. And remember what Raphi told you, life starts where comfort zone ends.

 

Just for U

The same crazy soul.

#Letter to myself